Privacy Policy
Information We Collect
We may collect personal information including:
• Name
• Email address
• Phone number
• Nationality and residence
• Payment information
• Travel preferences and special requests
• Technical information such as IP address and browser type
How We Use Personal Information
Personal information may be used to:
• Process and manage reservations
• Communicate with guests
• Provide guest services and support
• Improve our website and services
• Comply with legal obligations
Legal Basis for Processing (GDPR)
Where applicable, we rely on the following legal bases:
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent
Data Sharing
Personal data may be shared with trusted third-party providers including:
• Payment processors
• Technology providers
• Marketing platforms
• Government authorities when legally required
International Transfers
Because Awasi operates internationally, personal data may be transferred across jurisdictions.
We implement appropriate safeguards to protect personal information.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Restrict or object to processing
• Request data portability
Requests may be submitted through the contact information below.
Data Security
Awasi implements reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, or destruction.
Data Retention
Personal information is retained only for as long as necessary to fulfill operational, contractual, or legal obligations.
Cookies
The Website may use cookies and similar technologies to improve user experience and analyze website usage.
Users may control cookie settings through their browser.
Contact
For privacy inquiries or data requests contact:
Cabo de Hornos SpA
Av Apoquindo 7935 piso 101
Las Condes
RM 7550000
Chile