Awasi Frequently Asked Questions

A lodge is the main property, featuring multiple suites and shared communal areas, while a villa is a fully private accommodation. Each villa comes with a private guide, and 4WD vehicle, providing personalised experiences and complete privacy.

Rooted in local design and materials, our lodges offer refined comfort while blending into their natural surroundings. Each property features spacious villas set in nature, designed with a strong sense of place. Interiors are complemented by local Relais & Châteaux gastronomy and tailor-made excursions, creating an immersive journey through the landscapes and culture of South America.

“Fully hosted” means that every aspect of the stay is personalised, from meals to excursions, ensuring a seamless, curated experience without the need for planning or coordination

Every villa comes with a dedicated private guide and vehicle, allowing guests to explore at their own pace, avoid crowds and enjoy tailored itineraries.This model ensures a highly personalised experience and deeper connection with each destination.

Yes. Awasi is member of Relais & Châteaux association, reflecting its commitment to authenticity, personalised service, outstanding cuisine, and connection to local culture and surroundings.

Our lodges are situated in remote locations across South America, including Atacama, Patagonia, Iguazú, Mendoza, and Santa Catarina. Each site is chosen for its natural landscapes, cultural significance, and opportunities for immersive experiences, allowing guests to truly disconnect and explore.

Our lodges are situated in remote locations across South America, including Atacama, Patagonia, Iguazú, Mendoza, and Santa Catarina. Each site is chosen for its natural landscapes, cultural significance, and opportunities for immersive experiences, allowing guests to truly disconnect and explore.

“Fully hosted” means every stay is all-inclusive and personalised. Guests receive a private guide and 4WD vehicle from arrival to departure, allowing them to explore at their own pace with tailor-made excursions. With small number of villas, Awasi ensures exceptional service, flexibility, and attention to detail.

Cancellation policies vary depending on the lodge and the rate chosen.

You may book through a trusted travel advisor or directly with Awasi.

Bookings are recommended as early as possible, especially for high-season dates, to secure your preferred dates and villa type.

Yes. Awasi Atacama and Awasi Patagonia require a minimum stay of 3 nights, while Awasi Iguazú, Awasi Mendoza, and Awasi Santa Catarina require a minimum stay of 2 nights.

You can reserve directly through the Awasi website, by contacting the reservations team via email or phone, or through your preferred travel advisor.

Yes. Awasi Atacama and Awasi Patagonia require a minimum stay of 3 nights, while Awasi Iguazú, Awasi Mendoza and Awasi Santa Catarina require a minimum stay of 2 nights.

You can reserve directly through the Awasi website, by contacting the reservations team via email or phone, or through your preferred travel advisor.

Awasi offers a fully tailor-made experience. Before arrival, guests complete a questionnaire that helps the team design personalised excursions, dining, and overall experiences based on interests, expectations, and needs.

Yes. Dietary requirements, allergies, and personal preferences are accommodated.

Yes. The Fully Hosted rate includes all meals from our Relais & Châteaux restaurant as well as alcoholic and non-alcoholic beverages.

Guests can expect immersive nature and cultural experiences, from guided explorations and wildlife encounters to scenic hikes and local heritage visits, all designed around individual interests, pace, and preferences.

Yes. Excursions are designed together with your private guide around your interests and preferences and unfold at your own pace, using a private 4WD vehicle, free from crowds or fixed schedules.

Awasi supports local wildlife protection projects and promotes responsible wildlife experiences. Guests can enjoy guided excursions that respect natural habitats, contributing to conservation awareness and the protection of local species.

Yes. Awasi lodges are constructed using locally sourced, natural materials such as stone, adobe, and wood, which reflect regional architecture and minimise environmental impact. This approach also helps preserve traditional building techniques and cultural identity.

Awasi implements sustainable practices across its operations, including energy-efficient systems, water conservation, waste reduction, and responsible sourcing. Every lodge and activity is designed to harmonize with its environment, reducing ecological footprint while promoting long-term sustainability.

Awasi works closely with local communities by sourcing ingredients from small-scale producers for the restaurant, incorporating artisan crafts into our lodges, and actively supporting social and environmental projects in each destination.